Terms of Use

Effective Date: October 16, 2025

Welcome to Pago Medical Consulting Inc. ("Company," "we," "us," or "our"). By using our mobile app-based payment service for medical bills ("Service"), you agree to these Terms of Use ("Terms"). If you do not agree with these Terms, please do not use the Service.

1. Acceptance of Terms

By accessing or using our Service, you confirm that you are at least 18 years old and legally capable of entering into a contract. Your continued use of the Service indicates acceptance of these Terms.

2. Description of Service

Pago Medical Consulting Inc. provides a buy now, pay later payment service that allows users to finance their out-of-pocket medical expenses through zero-interest installment plans. The Service does not provide medical care or medical advice and is solely a financial facilitation platform.

3. User Accounts & Security

a. Registration

To access certain features, you may be required to create an account. You agree to provide accurate and complete information when registering and to update your information as necessary.

b. Account Security

You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Notify us immediately if you suspect unauthorized access to your account.

4. Payment Terms

a. Payment Plans

By using the Service, you agree to repay any financed amounts in accordance with the agreed-upon repayment schedule. Failure to make payments may result in penalties or restrictions on future use of the Service.

b. Payment Methods

We accept payments through bank transfers. You authorize us to charge your selected payment method as necessary to fulfill your repayment obligations.

c. Late or Missed Payments

Failure to make timely payments may result in late fees, penalties, or suspension of your ability to use the Service.

5. Prohibited Activities

You agree not to:

  • Use the Service for fraudulent or unlawful purposes
  • Misrepresent your financial situation or identity
  • Attempt to access unauthorized areas of the Service
  • Disrupt or interfere with the operation of the Service

6. HIPAA Compliance & Medical Billing Disclaimer

Pago Medical Consulting Inc. does not collect, store, or process medical diagnoses or treatment details. However, as a payment service, we process medical billing information, which may be considered Protected Health Information (PHI) under HIPAA. While we comply with HIPAA security requirements, we do not assume liability for medical billing data provided by healthcare providers.

7. Termination of Service

We reserve the right to terminate or suspend your access to the Service at any time if we suspect fraudulent activity, non-compliance with these Terms, or other violations.

8. Disclaimer of Warranties

The Service is provided "as is" and "as available." We make no warranties regarding the reliability, accuracy, or availability of the Service and disclaim all liability for service interruptions or technical issues.

9. Limitation of Liability

To the maximum extent permitted by law, Pago Medical Consulting Inc. is not liable for indirect, incidental, or consequential damages arising from your use of the Service, including but not limited to financial losses or delays in medical bill payments.

10. Changes to These Terms

We may modify these Terms at any time. Updated Terms will be posted on our website and/or mobile application, and your continued use of the Service constitutes acceptance of the new Terms.

11. Governing Law & Dispute Resolution

These Terms are governed by the laws of California. Any disputes shall be resolved through arbitration or mediation before resorting to litigation.

12. Messaging

By subscribing to messages from Pago Health Consulting you agree to receive recurring texts. Message frequency may vary. Standard message and data rates may apply based on your mobile plan.

To stop receiving messages reply STOP at any time. For help, contact us at the email below.

Pricing is disclosed at the time of purchase. No hidden fees will be charged. For details on how we handle your information, view our Privacy Policy.

13. Contact Information

For questions regarding these Terms, please contact us at:

Pago Medical Consulting Inc.

Email: support@pagohealth.com

Address: 7514 Girard Ave Suite 1, La Jolla, CA 92037